Team Member spotlight: Amy Warnock
Our #TeamMemberSpotlight for February is Amy Warnock!
Amy is a Principal Solutions Analyst at Tryon Solutions and has been with us for over 4 years. In a typical day Amy is busy working closely with customers and providing support throughout all phases of delivery projects in the areas of kick off meetings, writing requirements, solution documentation, managing projects, training, issue management, testing and go live support. Before coming to Tryon, she started work as a Programmer for a subsidiary of Burlington Industries where she earned her MBA and worked her way up to IT Manager. Amy then went to work for Advance Auto Parts where she became involved with Red Prairie (now BlueYonder) and participated in all aspects of the project from testing, training, go live and post go-live support. After the DCs were live she worked primarily as a support lead, ensuring the DCs had 24/7 support coverage, working directly with the DCs on issues and improvements as well as performing administrative duties related to SOX, change management and as a liaison to Red Prairie support regarding open cases. Then Amy made her way to Tryon Solutions. She has been a huge asset to our teams being able to help with everything from customer support to project management. Amy is especially great at working one on one with our customers troubleshooting issues/concerns and ensuring we deliver a quality product.
Amy's Favorite Type of Project
Amy's enjoys getting to work on a variety of different projects at once. She thrives on the ability to execute in a diverse role supporting customers. Amy enjoys being able to spend time with customers and provide great service. She also loves being able to work with the same customer on multiple projects over the years and form long standing relationships with them. Her favorite part of her role at Tryon is being able to work with a customer throughout a long-form project and being able to see the project come to a successful close with the WMS system in action.
Amy Outside of Work
When Amy is not being a the backbone of Tryon, she is kept buys being a mom to her two sons and multiple fur babies. She is extremely proud of her 16 and 21 year old sons, and enjoys guiding them as they enter adulthood. She is also an avid reader and loves enjoying the warm weather of the beach.
We are so thankful to have Amy as a part of our team!!