Updated: April 20th 2022
By using any of the Products you are consenting to Cycle Labs to collect, use, and disclose your Personal Information in accordance with this Privacy Notice. If you do not agree to the collection, use, and disclosure of your Personal Information in this way, please do not use the websites, services, or applications operated or offered by Cycle Labs, or otherwise provide Cycle Labs with your Personal Information. We provide you with the ability to opt-out of data collection and erase your data by sending a written notice, via certified mail, of your intent to opt-out and erase data to, including your name; address; product information; telephone number; email; a description of the personally identifying information you would like erased and a statement that you would like to opt-out of future data collection to:
Cycle Labs, Inc.
Attn: Cycle Labs, Inc. Legal Department
PO Box 97995
Raleigh, NC 27624
We will provide you with a confirmation that your personally identifying information has been erased within 90 days to the receipt of such notice.
Cycle Labs will only collect, use, or disclose your Personal Information where it is fair and lawful to do so. Cycle Labs will ask for your consent explicitly prior to any disclosure of Personal Information to a third-party. We may ask you to provide additional consent if we need to use your Personal Information for purposes not covered by this Privacy Notice. You are not obligated to provide such consent, but if you decide not to, your participation in certain activities may be restricted. If you provide the additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Notice.
However, we may process your Personal Information without consent if we have a legitimate reason to do so, provided that such use will not have a prejudicial effect on your rights, freedoms, and interests.
What information do we collect?
We may receive and store any information you enter on our website or provide to us in any other way. The types of Personal Information collected include your name, address, email address, phone number, employer, username, password, or any other information you voluntarily provide through the use of our website, services, and applications.
We collect information about how you use our Products, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities.
We collect information from and about the computers, phones, and other web-connected devices you use that integrate with our Products, and we combine this information across different devices you use, including but not limited to: (i) device attributes, such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins; (ii) device operations, such as the behaviors performed on the device, whether a window is foregrounded or backgrounded, or mouse movements; (iii) network and connections, such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network; and (iv) cookie data, data from cookies stored on your device, including cookie IDs and settings.
How do we use your Personal Information?
We may use your Personal Information to:
Improve our products, services, and websites;
Contact you regarding products and services which may be of interest to you, provided you have given us consent to do so or you have previously requested a product or services from us and the communication is relevant or related to that prior request and made within any timeframes by applicable laws;
Provide you with the products or services you request from us.
Protecting your Personal Information
We take all reasonable precautions to keep your Personal Information secure and require any third parties that handle or process your Personal Information for us to do the same. Access to your Personal Information is restricted to prevent unauthorized access, modification, or misuse, and is only permitted among our employees and agents on a need-to-know basis.
Feel free to contact us if you have any questions or concerns. To assist us with your request, please be sure to include your name, email address, and when applicable, your company’s name and your title.
BY POSTAL MAIL:
Cycle Labs, Inc.
PO Box 97995
Raleigh, NC 27624