Terms

Legal Notices

Cycle is registered trademarks of Cycle Labs, Inc. Other brand or product names may be trademark or registered trademarks of their respective owners. Copyright © 2020 Cycle Labs, Inc. All Rights Reserved. Functionality may be covered by one or more United States Patents and patents pending.

JDA is a registered trademark of JDA Software Group, Inc. RedPrairie is a registered trademark of RedPrairie Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other brand or product names may be trademarks of their respective owners.

 

Terms of Service

Below are the Cycle License and Terms of Service agreements. Please click on the links to view each document.

 

Master Services Agreement (Updated February 2, 2026)

This Master Services Agreement (“MSA”) governs the provision of software, services, and related offerings by Cycle Labs, Inc. to its customers. The MSA applies to all Order Forms, sales orders, statements of work, and similar ordering documents entered into by Cycle Labs and a customer that reference or incorporate the MSA.

By executing an Order Form, sales order, statement of work, or similar document that references the MSA, or by accessing or using Cycle Labs’ software or services, the customer agrees to be bound by the terms of the MSA.

Download (Updated February 2, 2026)

 

Cycle Labs – End User License, Software and Support Agreement

Notice: This End User Software License and Support Agreement (“SLSA”) is a legacy agreement and applies only to customers whose orders expressly reference the SLSA.

Cycle Labs has adopted a Master Services Agreement (“MSA”) for new and updated customer agreements. Customers should refer to their applicable Order Form or agreement to determine which terms govern their use of Cycle Labs’ software and services.

Download (Updated June 13, 2025)

 

Cycle Success Plan

The Cycle Success Plan describes Cycle Labs’ standard customer success practices, support offerings, and engagement model designed to help customers realize value from the Cycle Test Automation Platform.

The Cycle Success Plan is provided for informational purposes only and does not modify or amend the terms of the Master Services Agreement or any applicable Order Form.

Download (Updated February 2, 2026)

 

Third-Party Terms of Service

Third-Party Application(s) used within the Cycle software product are governed by the terms set forth by their respective companies. Please click the link below to access third-party packages and terms.

View Third-Party Packages and Terms

 

Privacy Policy

This is the current Privacy Policy, which applies to the use of Cycle Labs’ software product and the Cycle Labs website. A different version of this privacy may accompany your product download.

Cycle Labs Privacy Policy

 

Slack Terms of Service

The Slack Terms of Service are required if requesting access to Cycle Labs slack channels.

Download (Updated October 1, 2020)